Hospitality Checklist E-mail
Written by Bruce Laverman   

Ckick here to download a PDF of the checklist for printing and sharing

Hospitality Checklist

Circle Y for yes, N for no, and U for uncertain.

You will want to review your individual N and U items to see how to improve your hospitality ministry. If you have 15 or more N or U answers, you have a definite hospitality problem and will want to improve your hospitality ministry.

Adapted from "Hospitality Checklist," copyright Congregational Development Office, Diocese of Texas (Episcopal Church, U.S.A.)

Do you have a "locater" ad in the Yellow Pages that shows the physical location by cross streets of your church?
Y - N - U
Do you advertise special events aimed at non–church members and their concerns and isues?
Y - N - U
Do the special activities of your congregation get regularly reported in your local newspaper?
Y - N - U

Do you attempt to raise public awareness about the life and activities of your congregation through advertising?

Y - N - U
Are your present members encouraged to invite friends, coworkers, and extended family members to attend special events organized for them?
Y - N - U

Do you have designated, prime parking spaces for visitors located near the front doors of your building?

Y - N - U
Are all entryways, buildings, and walkways clearly marked?
Y - N - U

Is the location of the nursery clearly marked?

Y - N - U
Is the nursery located near the worship space?
Y - N - U
Do older, capable, and warm persons staff the nursery?
Y - N - U

Are children left in the nursery registered, and is their safety assured?

Y - N - U
Do you have an information table with current newsletters and other information on congregational life located in the main entryway?
Y - N - U

Do you have designated "greeters" besides ushers who are trained to help visitors?

Y - N - U
Do you have a simple, understandable and seeker-friendly bulletin that helps visitors participate in your worship?
Y - N - U
Do the clergy have opportunities to greet visitors before they enter and are seated?
Y - N - U
Do you regularly announce the page numbers and location of music and other worship enhancements?
Y - N - U

Do you welcome visitors early in the service?

Y - N - U
Do you welcome visitors without singling them out, making them stand, or creating awkwardness for them?
Y - N - U
Do your members engage visitors and invite them to coffee or to other social activities after the service, taking the initiative to introduce them to regular members?
Y - N - U

Do you invite "all baptized persons" to receive communion?

Y - N - U
Is your worship bright, vibrant, and well paced?
Y - N - U

Is your music, whatever style, done well and will visitors be able to participate in congregational singing?

Y - N - U
If you use musical settings for portions of the service, is the music readily available to visitors?
Y - N - U

Do you avoid unique, quaint, or idiosyncratic actions in your liturgy that make sense only to long-time members?

Y - N - U

Do all readers speak clearly and move along at a pace that can be understood given the acoustics of your building?

Y - N - U
Does the sermon have "take home" applications relevant to the lives of seekers?
Y - N - U

Does the sermon avoid technical terms, or denominationally specific jargon?

Y - N - U
Do you provide an outline or a place to take notes during the sermon?
Y - N - U
Does the service start on time?
Y - N - U
Does the service end well, i.e., on a strong inspirational note?
Y - N - U

During the peace, do regular members introduce themselves to people they do not recognize?

Y - N - U

Do you have a workable procedure for getting the names and addresses of first-time visitors?

Y - N - U


 

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